Home » Solutions » Server Administration

Operating system and Internet server software installation and configuration
Domain Name Service (DNS)administration
Operating system and Internet server software upgrades
Operating system performance tuning
Mail Server (adding/deleting users, mail forwards, auto-responders)
Web Server and FTP Server management (access control, adding domains, basic password security, server module support)
Operating System Troubleshooting
Server Reboots as and when necessary
Other customer specific tasks
Systems administrators track software releases and test and install relevant service packs as they become available.

Security Management
Installation of current Recommended and Security patches
Installation and management of Anti-virus software
Complete firewall systems to port filtering, we provide a number of more advanced security solutions to protect sensitive data and run mission-critical applications.

Web Traffic Analysis
Web log analysis usage reports
Round-trip Web Performance Reporting

Application Deployment and Maintenance
Our Network Administration team has the experience to install and support Database Servers, Application Servers and e-commerce applications.
Standard or customer-specific application software installation
POP and SMTP mail server configuration
Distributed application/server support
Soft Network Solutions currently supports Windows, Unix/Linux operating environments
Customer must provide specific setup and configuration instructions

Data Backup and Storage
Backing-up important files and database information protects companies and their customers in the unlikely event that data is lost or destroyed. Soft Network Solutions provides retrieval solutions such as disk-to-disk backup and ftp backup services.
File system backup.

Trouble tickets support
You can hire us to work on a daily-basis for your hosting company answering your customers' trouble tickets. Our wide experience in servers and server software guarantees your customers' satisfaction with your hosting company. Average trouble tickets response time we guarantee is 20-30 minutes. Fees are negotiable. Please contact us for a quote.

O/S Independent Support...

Backup / Restore Service: Automated backup planning, maintain the backup schedule, and aid in restoration of servers from the last backup. NOTE: We require an onsite individual to provide this service in a timely manner.

Control Panels: Install, setup, and maintain the following web server control panels.

Cpanel/WHM
Ensim
H-sphere
Helm
Hosting Controller
Plesk
WebCP

Linux (* BSD, UNIX, Solaris) Support...

Database Administration: Install, setup, and maintain the following types databases.

MySQL
PostgreSQL
DNS: Install, setup, and maintain DNS and DHCP.

HTML Support: Install, setup, and maintain of Apache and SSL.

Mail Servers: Install, setup and maintain the following mail servers.

Courier-IMAP
Exim
ipop/imap
PostFix
Qmail
SendMail
Security Support: Install, setup, and implantation of the following firewall and proxy software.

IDS
Acid
PureSecure
Shadow
Snort

Firewall
IPChains
IPF
IPTables
MisFire
PF

Proxy
Squid
Socks
Software Installation: Install, setup, and maintain the following pieces of software.

Perl
PHP
NOTE: The list of software we can maintain is really too large to go here. Please contact us and ask if we can support a specific softwarel, chances are we probably can.

Microsoft Windows Support...

Database Administration: Install, setup, and maintain the following types databases.

Microsoft SQL Server (MSSQL)
MySQL
DNS: Install, setup, and maintain DNS and DHCP.

HTML Support: Install, setup, and maintain of IIS.

Mail Servers: Install, setup and maintain the following mail servers.

Imail
Exchange
Software Installation: Install, setup, and maintain the following pieces of software.

Perl
PHP
NOTE: The list of software we can maintain is really too large to go here. Please contact us and ask if we can support a specific softwarel, chances are we probably can.
NOTE: We will connect to Windows servers remotely via either PCAnywhere or Terminal Services therefore one of the required software packages must be installed on Windows bases machines.

Other Administration Services... (additional fee)

Offsite Backup: We can provide Network Attached Storage via one of our datacenters via FTP or Windows shares for offsite backup purposes. [$19.95 / GB for daily backup service]

Prices

Our pricing is very flexible. You can order individual server tasks, you can order complete server management services. We can work out either hourly or monthly fee.

Basic package is $40/month. Advanced package is $80/month.

Basic package includes:

Server software upgraded as new software packages and patches are released.
Security enhanced (firewall installed, port-scan detector).
Fixing server software in case of malfunction.
Server fine-tuning for better performance.
Additional modules installation services.
Backup services.

Advanced package includes:

Server software upgraded as new software packages and patches are released.
Security enhanced (firewall installed, port-scan detector, permissions check, regular security scans for trojans and compromises).
Fixing server software in case of malfunction.
Server fine-tuning for better performance.
Additional modules installation services.
Backup services, including remote backups for reliability.
Daily comprehensive logs monitoring.

Contact us

For all technical questions, please send us an email to: techsupport@softnetsolution.com

For all other questions, please send us an email to: support@softnetsolution.com